Cancellation Policy

Right of Cancellation

You may revoke your contractual declaration within one month without stating any reasons, in text form (for example by letter, fax, or email) or — if the goods are delivered to you before the expiry of the period — by returning the goods. The period begins upon receipt of this notice in text form, but not before the goods have been received by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery), and not before we have fulfilled our information obligations pursuant to Section 312c (2) of the German Civil Code (BGB) in conjunction with Section 1 (1), (2), and (4) of the BGB Information Obligations Ordinance (BGB-InfoV), as well as our obligations pursuant to Section 312e (1) sentence 1 BGB in conjunction with Section 3 BGB-InfoV. To comply with the cancellation period, it is sufficient to send the cancellation notice or the goods in good time.

The cancellation must be sent to:

Beatrix Willius
Im Flürchen 6
55481 Schwarzen
Germany

Consequences of Cancellation

In the event of an effective cancellation, both parties must return any goods, payments, or other benefits received, and surrender any benefits derived therefrom (for example interest), if applicable. If you are unable to return the received goods or services in whole or in part, or only in deteriorated condition, you may be required to compensate us for the loss in value. In the case of goods, this does not apply if the deterioration is solely due to inspection of the goods, as would have been possible for you in a retail store. In all other respects, you can avoid the obligation to pay compensation for deterioration caused by intended use of the goods by not using the goods as if they were your own property and by refraining from doing anything that impairs their value. Goods that can be sent by parcel post must be returned at our risk. You must bear the costs of return shipment if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed 40 euros, or if, in the case of a higher-priced item, you have not yet provided the consideration or a contractually agreed partial payment at the time of cancellation. Otherwise, the return shipment is free of charge for you. Goods that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. For you, this period begins when you send your cancellation notice or the goods; for us, it begins upon receipt.