Only refunds requested within 30 days of purchase will be considered.

Please send a mail directly to Moth Software or via the Support section. When contacting Moth Software you will need:

  • The serial numbers purchased.
  • Your mailing address.
  • A brief comment on why you would like to be refunded.

Your request will typically be processed within a couple of days after receiving the request. You will get a confirmation from Fastspring. The appropriate Credit Card account will be refunded.