Testimonials - What are users saying about Mail Archiver X:

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  • Testimonials 2021

    Niels D.

    Mail Archiver X is a great program!

    Looking for a comfortable and reliable archiving of my emails from various IMAP accounts into a database with built-in viewer and its own search, filter and sort functions, which also runs on the Mac, I came across Mail Archiver X (MAX) back in 2008 and was immediately thrilled. Other applications available at the time either did not run on the Mac or were not stable, most were also uncomfortable, cluttered and often just ugly. I therefore decided to use MAX and have not regretted it to this day. It happened a few times during that time that I got problems with the database due to my own mistakes. Beatrix Willius helped me each time quickly and competently, so that I had no data loss and the database runs stable and fast until today. Thank you!

    Since you can set in MAX in the archive or backup plan that only emails older than xx days are archived (and that regularly e.g. weekly) and the archived emails should be deleted from the IMAP server afterwards, I have no more "mailbox full" problems and the email client (Apple Mail for me) becomes orders of magnitude faster. My archive database contains over 36,000 emails spanning 12 years from more than 15 email accounts and is just under 37 GB in size. Still, a keyword search of all emails from all email addresses takes only about 5 seconds. My email correspondence is therefore seamlessly documented over decades. Great!

    In our architectural office this has helped us very often. The warranty period for the executing craftsmen is 4 to 5 years. We ourselves have a retention obligation for all documents of 10 years. If, after several years, it has to be clarified what was done when, why and how, who made which decision and why a certain mistake could happen, other project coworkers are often not even able to compile the emails from the last year.

    Even if at the end of the year the tax consultant requests missing receipts for online purchases or invoices from phone, internet and email providers for the year-end closing, we are only a few mouse clicks away from the solution.

    Beatrix Willius' email support is friendly, fast and knowledgeable. The new program versions released over the past 12 years have all been worth their upgrade price. New functions, more stability, adaptation to new operating system versions and above all the always massively increased processing and search speed are a real benefit every time! I find the new license model good and fair. The user interface is modern, clear and tidy, the operation is almost self-explanatory and well documented. After the initial setup of the backup plans (there is a setup wizard for this that guides you through all the steps), the archiving process runs reliably and automatically.

    The regular quality updates fix bugs that I had never noticed or encountered before.

    With the new version 6 it is now also possible to create multiple archives, each with its own backup plans and settings. This allows me to backup my private and business mails into different archives. If I don't delete the emails from the server after archiving in the first archiving plan, I can use a second archiving plan to additionally backup the same emails into another archive according to different criteria and delete them from the server only afterwards. There are certainly many more possibilities than I have realised so far.

    Keep it up, Ms. Willius!!!

  • Testimonials 2020

    Eric Vlietnick:

    Years ago, I reviewed Mail Archiver X for IT Enquirer, an IT publication on the web. I ranked it as a good archiving solution, but didn't really need one myself. Fast forward, I am now handling a lot more tasks simultaneously -- writing reviews and other journalistic articles, caring for a dementing mother, etc -- with the associated increase in stress levels. I therefore make more mistakes and a few days ago I accidentally deleted three IMAP folders from within Apple Mail. Everything was lost; the general backups I had were not very helpful in that some messages had lost their content for some reason. And that's when I started thinking about a dedicated mail archival solution.

    I bought Mail Archiver because I knew it's good. It's not blazingly fast, but it has a complete feature set and -- most important of all -- it allows me to convert messages to PDFs, which sort of carves the content in stone.

    You directly download from the IMAP server, which at the moment of trying your app contained the restored folders with over 8000 messages inside. Your database allows me to keep the messages in a readable and mail-alike interface, while also delivering the ability to convert to PDF.

    David N.:

    I am often disconnected from the internet but still need access to past emails for my business. I tried several archive solutions before settling on MailArchiverX as the most full featured, easy-to-use and best set-and-forget software. In addition, the developer is extremely responsive to questions or problems, offering concrete solutions. The software is also updated with bug fixes and user-requested features at least twice a year. The price is very reasonable for a reliable and powerful email archiver.

    Andy S.:

    I was looking for an easy to use program for e-mail archiving in .pdf format! I used the Email Archiver, later the Email Archiver Pro and Horcrux Email Backup. All of them worked for a while, or didn't have a .pdf and then I found Mail Archiver X this software contained all my wishes and also a clear and concise design and what is equally important my call for help was answered immediately even on a Saturday. This program is a must have, now I have all my mails safely in an archive and every year the file is moved out.

    David C.:

    I used to use Mail Archiver Pro but was having more trouble with that app as Brad Pitt had with Jolie - so looked for a new one , first on the App Store - and found Mail Archiver X - and said those words that Caesar said "I came , I saw , I conquered, I said” - I found , I saw and bought it within 30 minutes of using the trial version.

    Matthias K.:

    My computer is relatively old. I am a frellancer and need to save my emails, i was wondering what would happen when my old computer doesn´t work anymore. So i wanted to save my data.

    I tested mail steward also. But Mail Archiver seems to have a nice user interface. I have so many emails and a nice, clear interface is very important.

    Thierry:

    I had accumulated years of "Archive mailboxes" in Mail.app, switched Macs, but not transfering the archives. So I had never the Mac storing the archived mails available when I needed to research old mails.

    The archive solution in Mail becomes cumbersome with tens of thousands of archived mails. the other solutions I came across did not please me.

    Bernhard C.:

    In my own company we had used tape backups, but I wanted something simpler and easier to access when I went solo. In the past we had lost track of a few critical mails, so I didn't want that to happen again.

    Mail Archiver was reasonably priced and nicely tailored to my needs, using a Mac. The setup is straightforward and quick, easier to use than the competition.

    Main worry is how secure my backups are. No problem. Earlier versions were slow as the archives got larger and when splitting the archives it was easy to lose track of particular mails. The later versions are faster and cope with one large archive.

    I like Beatrix' quick responses to my issues, plus her clear desire to get even better.

    Pieter:

    I had several email accounts, some business with the requirement to maintain proper archives. MacOS Mail sometimes was a bit buggy, stuttered and gave me an insecure feeling.

    I looked for a good solution and tried out a couple options. Mail Archiver appeared stable (but I was just able to test for 10 days) and nicely indexed and searchable. For me this was the most convenient within the requirements I was looking for.

    It gives me more confidence to clean up mailboxes, as the archive is there and searchable. I don't have to worry about it anymore.

    The layout is good and it has what I need. It runs in the background and you can schedule it. Also helpful are the trainings emails, explaining how to use the app. and what to select.

    Harvey L.:

    Back-ups took a long time with my previous software, and its interface and searching were sub-standard.

    I tried Mail Archiver on a trial basis and learned the I could get very efficient updating of my backups by specifying that Mail Archiver only archive messages newer than 7 days. That works like a charm. Also, the Mail Archiver mailbox window is beautiful and functional. Another thing that sold me is that Mail Archiver is well documented and includes with a trial subscription a 7-day "miniclass" to teach the intricacies of Mail Archiver.

    I had some technical questions and contacted the company. Beatrix Willius answered within one day and was extremely helpful.

    Edgar S.:

    My mail box was so full that it started to bug. So I needed to empty it but find a way to conserve an archive (legal issues).

    After studying all possibilities, I opted for Mail Archiver as it seamed the best solution for me.

    It was a little hard to take in hand (am not a computer specialist) but once I found my way in, it perfectly served my needs.

    It helped my computer to run smoother once my mail box opened. It permitted me to import old mails and organise them well.

    There is no specific feature I like better, as I like all features... Maybe I could say that the support team is cool and efficient (not like others), so it is what I like the most.

    Hadi D.:

    My main reason for Mail Archiver was the super slow response on Mail using IMAP and 5 mailboxes some with over 30k messages.

    I had used self-archiving before, but it is clunky and finding older emails is very difficult. Mail Archiver allows me to browse archived emails quickly and has vastly speeded up the performance of my mail client.

    Chris W.:

    I had a huge archive of emails, both work and personal, that I knew needed attention, but the sheer size of the task was overwhelming.

    MA was the first and only archiver I tried, and it worked well, so I stayed with it.

    MA has relieved my anxiety about all those stashed emails. It works quietly in the background, needing little attention.

    Derek W.:

    I was always worrying about losing email and a few years back I investigated multiple options. After trying a few tools, I decided Mail Archiver was by far the best and easiest solution to safely back up all my email and let me clean the database but still have easy access to mail archived. Along with general Mac backups, it allows me to slim my Mail database but allow fast searching through the archive if need be.

    Michael N.:

    Mail for Macintosh OS-Catalina has a bug which sometimes looses email messages when transferring emails between folders. Mail Archiever appears to create a retrievable bakup or archieve of my important emails.

    Mail Archiever easily keeps mail box folder hierarchy in Mail intact and retrievable. I was concernced about recording duplicates and also concerned on database stability and retrievability. Mail Archiever, after 1 week of use making when weekly archieve, appears to perform as expected. I am using it with Mac OS Mojave 10.14.6 Mail. When I upgrade to Mac OS 10.15 Catalina, I will have a useful backup of my emails, should the Mail in OS 10.15 corrupt my Mail database. I am thus far very satisfied with Mail Archiever. It performs as expected. Such performance gives me confidence.

    Oliver S.:

    I had a computer crash and lost some of my application licences. Luckily I had a backup but to find the right email was a task and a half. I had another archiving application for years but I had some issues with the app and contacted support. After receiving an initial email stating that they would look into the issue, things went quiet and I never heard back. I looked for another solution and came across Mail Archiver X. I used the trial version but had issues with the app as it didn't finish the process. Using the support and crash reporting tools, Beatrix responded very quickly and eventually solved the issue. Once the issue was solved I happily paid for the full version.

    Don C.:

    We have over 20 years of business emails, mostly POP, that we wanted to archive. Over the years we have found the Apple Mail client to be very clumsy when files get too large, so offloading to a capable archive program is important. I also intend to do a once a week archive of current IMAP emails with Mail Archive X. Impressive variety of output. No sense having mail in mbox archives if you cannot open them and read them! The reviews that mentioned the responsiveness of the programmer Beatrix were very important. Every question or concern was answered, sometimes within minutes.

    David in Canada:

    I needed to free up disk space so the Mac Mail program would run quicker. Mail Archiver was recommended by a trusted source. Also, Moth Software has an excellent reputation for customer service. I have been very impressed with the quick and helpful responses from Beatrix at Moth Software. Was the price worth it? Absolutely, I found out from benefiting from this product. The greatest benefit is the peace of mind that my business email is being "backed up" into a searchable and readable archive.

    Sam C.:

    My email goes all the way back to 1994. I've manually archived email from UNIX, Eudora, many version of Outlook, Apple Mail, Google, and various work servers. It's very complicated and takes a lot of effort to keep up and move from one computer to the next. Searching it is essentially impossible! Mail Archiver X is the only reasonable solution on the Mac to do what I wanted to do.

    Now I have 280,000 emails in one searchable database, and it's being kept up to date monthly. I can both access all my emails, and I can back them up easily. All the email in one place, searchable, and exportable.

    Gordon C.:

    20 Years of emails and my provided decided to impose a storage limit on our IMAP accounts. I had to find a way of storing 16Gb emails quickly. Looked on the internet and Mail Archiver X came up as the obvious front runner.
    I trialed Mail Archiver X and found it simple to use and perfect for my needs. My only concern was ever going to be the price. I could have sorted a manual solution but it wouldn't have been nearly as comforting as the Mail Archiver X solution. The price is very good. I feel secure that my emails are back-up and easily available. It's a good feeling.

    John P.:

    My need for archive solution was driven by large mail database, need to retrieve specific emails efficiently and requirement to make available retrieved emails to third parties in either mbox or pdf format. Solution search was dependent on meeting these three goals in a cost-effective manner. Mail Archiver X is my fifth archive solution. I purchased it because it's code is solid, it's multi-pane user window (email browser) is familiar and intuitive, its search/filter function is robust, its scheduling function is seamless, it is easy to export all or selected emails efficiently in mbox or pdf formats and its price is reasonable. I am now relieved that email archiving happens automatically and I no longer have to spend unnecessary time and effort and aggravation finding and using or sending specific emails or groups of emails to accomplish tasks as before.

  • Testimonials 2019

    Kevin L.:

    When Google changed their permission structure, I needed a replacement for CloudPull.

    Reviews for Mail Archiver were better than for competitors. More importantly, during the trial period before I bought the software I had problems with Mail Archiver that were addressed rapidly by you. Your level of support, even to a trial user, convinced me Mail Archiver was the way to go, so I was happy to purchase a license.

    Peter M.:

    I kept losing my e-mail archives again and again and was missing the possibility to archive them from my Windows and Mac systems.
    I'm relieved that I will never again lose my mail archives.

    I am very pleased and impressed by the care with which Beatrix updates Mail Archiver and keeps in touch with her customers.

    Glenn H.:

    I decided to switch from Microsoft Outlook to Apple Mail as my email software and that made me realise that I may not be able to retrieve old emails if they were in a format that was incompatible with my email software.

    Mail Archiver looked easy to use and saved emails in PDF format that is pretty much universal and should be accessible for many years.

    There have been a few glitches with updates, but these were quickly resolved after sending an error report.

    Mail Archiver gives me comfort in knowing that I can access my archived emails at any time and read them independently of Apple Mail. I can confidently clean out emails from Apple Mail which makes it less cluttered and operate more efficiently.

    The biggest benefit is that structure of my folders is retained so there is that familiarity when I have to access emails in Mail Archiver.

    Andre U.:

    As an attorney I need to preserve client email and be able to retrieve them when necessary. Mail Archiver lets me save email in one master file and not have them stacking up in my email client program.

    Program is reasonably priced, easy to use, works with my email client (Postbox) and works with my iMac computer.

    Once I started using the program I didn't worry anymore about backing up my email. Daily backup became a habit at the end of the work day.

    I am able to search emails and copy it off in different formats.

    I liked the program so much that I recommended it to my wife for her business and it paid off when we had to access several years of old email for a client.

    DT:

    My Apple Mail had too many messages, slowing down Mail atrociously. By archiving old emails I needed to keep, Mail speeded up. Now I save important old emails to Mail Archiver X.

    I tried two other programs. The user interface was awful. Didn't look like a mail program, with folders on the left, then message list, then a message. Mail Archiver looks like and acts like a mail program. Very easy to learn, search and find what I need.

    A couple of years ago, Mail Archiver was slow when I tried to re-size columns in the middle pane (the list of messages). This has been fixed. Happy camper.

    I can now keep old emails relating to business. I can have multiple databases, like one for a rental I own, second for jewlery making, etc. Makes each database smaller, easier to search and handle.

    I like searching, printing, printing attachments. I've even printed out all emails in a database, and the result was individual pdf files, organized by folders! Excellent!

    JD T.:

    I wanted to be able to archive and search thru past emails, and to do it effortlessly. I don't need to go back to them very often, but when I do, having them archived and searchable is a big plus.

    I had tried Email Archiver but it didn't work all that well, so I started seeking out alternative when I found Mail Archiver X.

    Overall the program has simply worked, and did so in the background, overnight, so I don't really think about it all that much. And I get the usual email in the morning that just lets me know everything worked.

    What I like most with the latest release, SPEED!!!! In the past, backup would take 2-3 hours which is why I have it scheduled overnight so it doesn't get in my way. It also seemed to have use quite a bit of system resources, making using the Mac simultaneously a bit of a pain because of the slowdown.

    CF:

    I need to keep a record of emails that I've received--some going back more than 10+ years. When the software I'd used previously was no longer being updated and became incompatible with macOS I started using Mail Archiver.

    Mail Archiver had the features I wanted and it wasn't difficult getting my old email archives back into my email software and then having Mail Archiver back them up again for storage. Given the number of emails, this was a pain to do, but more importantly, it was doable.

    I like Mail Archiver, use it regularly and without problems.

    Overall performance and speed getting the the job done are most important to me. The other thing I appreciate is that Mail Archiver has not become subscription software--other than incompatibility, this is probably the only thing that would lose me as a customer at this point.

    Eric F.:

    I had to save each email in a manual approach, sending everything to PDF. This was a long process which I wasn't always doing.

    I found Mail Archiver while searching on the Internet. To me, it was an excellent solution that was affordable and easy to use.

    Mail Archiver is so simple to use. My work emails are now archived with very little effort. I often consult those archived emails which is also very easy.

    Frank T.:

    I lost some addresses and mailboxes because of several reasons the year before. Additionally my mail app was getting too large and some IMAP mailboxes reached their limitations. On the other hand I would need many of the conversations with my clients in future. So I was looking for a database to archive all important mails.

    Mail Archiver suited me best. I found no comparable app for Mac OS.

    I like searching for old mails is as easy as wanted. I am very happy that Mail Archiver speeds up searching for old conversations and is automatically storing my mails according to my needs. What is also great is the fast search in all archived mailboxes simultaneously.

    Jose U.:

    I had accumulated of so many years of emails... I kept them in Mbox but the Apple Mail client had it saturated with many thousands of emails. Constant backups just in case.

    I once bought a MailSteward license (I think that was the name). I was testing them at the same time and decided on Mail Archiver X. I saw it more solid.

    I'm always afraid of changes in versions of the operating system or Mail Arch. Sometimes I think I would have to improve the hardware where Mail Archiver is installed (low iMac 2017).

    I feel so much calmer ... before they were constant backups.

    I like the option of various file formats. The option to export to a universal format, mbox.

    Hans-J. B.:

    I needed to archive emails from several accounts, easy to search, and the possibility of exporting and re-importing to original if and when needed.

    Tried several other apps, but Mail Archiver was by far the best and for my needs, and easy to use too. Possibility to export in a standard format for transfer/import if needed was a major concern, and you sure did deliver.

    I managed to trim down my email clients and speed them up, while still having all the old stuff archived and available. It also provided me with an extra backup, independent of my email client and my email providers.

    So easy to configure and use! And the facelift of the GUI over time has been great.

    Testimonials from 2018

    Christian D.:

    Exceeding > 6.000 or 7.000 mails in all the mailboxes, performance and stability of the genuine Apple-Mail-Client went really poor (back in 2015). I didn't want to use a different Client (Outlook, Thunderbird etc.). So i did some research on how to fix this. Mail Archiver X got a couple of promising reviews and (most important) turned out to fit my needs best.

    I started using Mail Archiver X running with OS X 10.10 (Yosemite). Also worked fine with 10.11 (El Capitan), 10.12 (Sierra) and 10.13 (HighSierra). With 10.14 (Mojave) i encountered the Problem, that every time i Startes Mail Archiver, it reported that it didn't quit regularly last session, and so did a consistency-check of the database.

    I reported this to to the Developer (Moth Software, Mrs. Willius) and within two weeks, Mrs Willius provided two modified Versions of the Application to me, the second one fixed the issue! I experienced great commitment and an outstanding Support! Thanks for that! Mail Archiver does, what i expected: I archive all my old (> 2years) mails and have them accessible in a good UI whenever i need! Mail-Client performs perfectly again!

    Michael:

    I used mailstore for windows before on a VM and searched for a MacOS solution. I tested several solutions and Mail Archiver was the best. It is easy to archive with just one click once it is set.

    Michael B.:

    I kept my archive of old emails in my mail programme, but the archive became too big and heavy, so it slowed down my mail programme.

    Mail Archiver does not automatically convert the mails into pdf, like other programmes. That gives me the flexibility to import the mails back into the mail programme if needed, without losing the option to convert the mail into pdf.

    My main concern is that all emails are filed into one big file, which becomes extreme big. My file is now 40+ Gb! I am of course afraid that in case something happens to this one file, that I will loose all my archived mails. However until now I have not faced any problems.

    It is nice to have speeded up my mail programme, which I use daily, and at the same time have easy access to my whole history of mails. I makes me feel efficient and safe.

    Leo D.:

    I could not find a solution that was focused on the small business owner. Mail Archiver filled that need. I really wanted a simple program not a monthly subscription as is often the case for institutional solutions. I wanted to have all emails converted into PDF for storage. Mail Archiver was able to meet this need perfectly.

    Matthew S.:

    I work with a woman who gets tons of email but never deletes any of it. She would call me complaining either of slow performance in Mail or warnings that she had no more storage space available on the server. I would have to manually move thousands of old emails into a local archive folder in Mail and then delete them off the server. A month or 2 later, she'd call again. I had to find a way to automatically archive and delete messages for her.

    I tried to use Mail rules, but they only act on incoming messages. I wrote an automator/applescript solution but new versions of Mac OS would cause it to stop working, or the calendar event would get deleted, which stopped the automator script from running. Other off-the-shelf mail archiving solutions would archive messages, but not delete them, which didn't solve the problem.

    Not having to worry about getting calls about the email server being full has reduced my stress level.

    Markus L.:

    The problem was migration to a new Mac and we searched for a solution where we have full access to the all the mails (about 60000!) from the old machine without having migrate them as deadweight to the new machine. Being able to "start clean and from scratch" with Mail on the new machine while having access to all the old mails with all their original properties on the same machine at the same time was what we wanted to achieve...

    Mail Archiver is exactly the solution we were looking for and it's solving our task in a reliable and efficient way.

    We had some small questions that have been answered quickly - as both located in Germany we had a quick phone call and we immediately started the trial which worked just fine from first start.

    Martin P.:

    I like to have everything in one place, including all my e-mails. For me, that place is a custom FileMaker database that I can easily move to another Mac (or two). Ironically, there’s no easy/built-in way to transfer e-mails from Apple Mail to Apple’s own FileMaker. Mail Archiver X to the rescue!

    I had used another application for the same purpose, but it stopped worked after the latest macOS release, and support wasn’t great to start with. Moth Software has always been helpful with issues big and small, so my money was well-invested.

    It’s odd that a third-party tool is required to bridge two Apple products (Apple Mail and FileMaker, an Apple subsidiary) – but if it’s required, I rather have a full-blown, well-built application than a rough AppleScript. Mail Archiver X delivers.

    Like a good product should, Mail Archiver X Just Works™. After initial configuration, it’ll copy all selected e-mails to a FileMaker database.

    Bruce H.:

    I needed a way to archive old emails in a way that got them out of my mail client, but so that they remained easy to access if needed.

    MAX is automatic and reliable. I don’t like the alternative of exporting emails and importing them again... it’s messy and not reliable.

    Courtney H., Washington, DC, USA

    I like computer software to do exactly what I want without fuss or bother. Mail Archiver X is that kind of software. Every few months I archive my emails from Apple Mail into Mail Archiver X, and there is never any problem. The instructions are clear and the procedure is trouble-free. Mail Archiver X organizes my emails, year by year, in the same way as they are organized in Apple Mail, so I can find everything I need to. The price is reasonable. This software is so uncomplicated that I have not needed much help, but when help is needed Beatrix has been very responsive.

    My only suggestion is that the buttons “Archive!” and “Archive Mbox” (v. 4.2) are a bit confusing. It might be better to have a single “Archive” button that opens a dialog box that presents the archiving options.

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